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The Work
Every space holds a story. Ours begin with the people who will live, gather and stay inside them.
A portfolio shows what we designed.
What sets us apart is everything you can't see.
Every hotel is judged in the lobby, but it succeeds or fails in the corridor, the service entrance, the linen room, and in decisions made long before a guest ever arrives. Most design studios never see those spaces from the inside. We have lived in them.
The language of ownership
A renovation is not only a creative decision. It is a financial commitment that must perform. Regina has sat in those ownership conversations, and every recommendation we make protects the investment and respects the risk, for the decade after opening day.
That is a conversation most design firms cannot have. Regina can.
The discipline behind the welcome
More than 25 years in international luxury hospitality have taught Regina that a seamless guest experience begins long before arrival. Every detail of service must be anticipated, every operational decision considered. Excellence depends on more than resources. It is built through discipline, foresight and an understanding of how a property truly lives.
Back of house, by design
Ana has designed for what guests never see for years: a hidden working kitchen that keeps the main kitchen guest-ready, surfaces built for busy evenings, and practical demands resolved so quietly that clients only ever experience craftsmanship.
“If a design cannot be operated with excellence, it will not be experienced with excellence.”
A home made for gathering
A custom new build where warmth, craft and the art of entertaining come together across three levels, down to a powder room dressed in the wallpaper of The Beverly Hills Hotel.
- Project
- Centre Street West
- Type
- New Build Private Residence
- Region
- Greater Toronto Area
- Completed
- Summer 2024
- Recognition
- Best Private Residence, Canada
Read the story
Made for the art of living, and the pleasure of gathering.
Interior design: Ana Micieli / Micieli Design. Project completed before Hayes Micieli Design House.
A home for fine jewellery, in the heart of the city
A young designer's first flagship, where every client feels like a guest. Warm walls balance brilliant jewellery lighting, curved millwork lets clients drift from piece to piece, and a handmade liquid metal mirror has become the brand's signature moment.
- Location
- Downtown Toronto
- Opened
- April 2026
Design thinking, in its purest form.
How we approach hospitality, before a single wall is built.
A suite that remembers you
“The first thing I looked at was arrival. The moment a guest steps off a boat or a small aircraft and encounters this space for the first time.”
An intimate Italian trattoria
Explore the conceptFive ways we work with you.
Hospitality Interiors
Boutique hotels, resorts and suites with the intimacy of a private residence.
Dining & Lounges
Restaurants, bars and lounges where the atmosphere is part of the menu.
Showrooms & Retail
Spaces that tell the brand's story and make every client moment personal.
Private Residences
Award-winning homes, elevated, warm and made to be lived in.
Guest Experience Review
Layouts and concepts reviewed through the eyes of operations, owners and guests before a single finish is chosen.
Best Private Residence, Canada
Awarded to Micieli Design, Ana Micieli's studio.
Spaces to live in.
Prior work by Ana Micieli / Micieli Design.
Thoughts from both sides of the door.
Regina has spent her career inside the world's great hotels. Ana has spent hers inside the homes people never want to leave. Here, they share what luxury should feel like next.
The 2027 Hospitality Outlook: Both Sides of the Door
By Regina Hayes and Ana Micieli
“The hotels that endure were built with intention at every level. Not just in the lobby or the suite, but in the corridor, the service entrance, the linen room. The greatest luxury a hotel can offer is not a beautiful room. It is the feeling that everything, without exception, was thought about in advance.”